The Nigerian Communications Commission (NCC) has addressed growing concerns over data depletion, offering insights into what consumers need to know about their mobile data usage.
This comes as the country continues to embrace cutting-edge technologies like 5G, with discussions already shifting towards 6G and even 7G innovations.
Audit Firms to Probe Data Issues
The NCC, through its chairman, revealed that the commission had thoroughly investigated numerous complaints from consumers about rapid data depletion.
In a bold move, the regulator has mandated telecom operators to engage independent audit firms to assess and address these complaints.
“The commission has thoroughly investigated consumer data depletion complaints and mandated that telcos engage a reputable audit firm,” the chairman stated.
Understanding Data Usage on Smartphones
The NCC emphasized that data consumption differs depending on the type of device used, particularly highlighting Android phones.
“As a consumer-centric regulator, the commission has embarked on public awareness for consumers to understand their data depletion better,” the chairman added.
This campaign aims to educate users on how data is consumed by various applications and devices, helping them make more informed decisions about their internet usage.
5G, 6G, and 7G: The Future is Here
The NCC also touched on the rapid evolution of telecommunications technology.
While Nigeria is still rolling out 5G, the commission is already looking ahead to the next frontier: 6G and 7G technologies.
Speaking at this year’s Telecom Industry Risk Management Conference in Lagos, the NCC noted the implications of these advanced networks.
“The introduction of 5G technology boasts a broader attack surface because of its denser network infrastructure and higher number of connected devices,” the commission explained.
This increased connectivity poses new challenges for cybersecurity and risk management.
Risks and Opportunities
The theme of the conference, “Evolution and Future Risk Management in the Telecoms Industry: Harnessing Emerging Technologies and Trends,” underscored the importance of balancing innovation with security.
As networks become more advanced, the risks of cyber threats grow.
The NCC is keenly aware of this and is working to develop strategies that mitigate these risks while harnessing the potential of emerging technologies.
Consumers Demand Accountability
For many Nigerians, data depletion remains a sore point.
With internet costs rising, consumers are demanding greater accountability from telecom operators.
The NCC’s directive to involve audit firms signals a commitment to transparency and fairness.
“This move will go a long way in restoring confidence in the industry,” said a telecom analyst.
Public Reactions Mixed
While some consumers welcomed the NCC’s intervention, others remain skeptical.
Many believe that only time will tell if these measures will truly address their concerns.
“I hope this is not just another talk. We need real solutions,” said a Lagos-based consumer.
Others are excited about the possibilities of 6G and 7G but worry about the costs and risks associated with these technologies.
